Applies to:Oracle Self-Service Web Applications - Version: 11.5.9
This problem can occur on any platform.
Responsibilities are not showing up after reactivating user accounts by removing the termination end date.
When reactivating user accounts that have been end dated due to termination, the employee (user) can't see any responsibilities
Ex-employees or employees that have a change assignments can access Oracle but can't access any responsibilities
### Steps to Reproduce ###
Rehire an Ex-Employee or change the Assignment on HR to Active (following return to work),
Remove End Date on User Account via Sys Admin.
User logs in but has no responsibilities
that does not exist in WF_LOCAL_ROLES, it removes the relationship.
1. Make sure that the latest ATG_RUP patch has been applied.
2. Run Concurrent Program System: Administrator Responsibility->Request->'Synchronize WF LOCAL tables'
3. Run Concurrent Program: 'Workflow Directory Services User/Role Validation'.
4. Restart the Workflow Agent Listeners: WF_DEFERRED and WF_JAVA_DEFERRED
Note 356529.1 - FND Users changes are not propagated to WF Directory Services Tables (WFDS)
Note 356342.1 - Fndscaus Shows User Resps As Active But They Are Missing At User Login
We did the steps and there was no result. When the user logged in next time, he had no responsibilities. The correct way to do this is:
Run Concurrent Program: Workflow Directory Services User/Role Validation twice
fist time with the parameters 10000,Y,N,N
second time with the parameters 10000,N,Y,N
Ask user to clear his/her browser cache or test in an alternate browser in which he/she did not login before.
This worked for us.