Blog dedicated to Oracle Applications (E-Business Suite) Technology; covers Apps Architecture, Administration and third party bolt-ons to Apps

Tuesday, September 29, 2009

R12.1.1 Apache won't start unable to load

After R12.1.1 install, Apache wouldn't start and we had these errors in the log unable to load

One of the metalink notes advised running genclntsh on IAS_ORACLE_HOME.

$ ./genclntsh -32
cat: cannot open $IAS_ORACLE_HOME/lib32/ldflags
Undefined first referenced
symbol in file
nnfhboot $IAS_ORACLE_HOME/lib32/libn10.a(nnfgt.o)
nnflboot $IAS_ORACLE_HOME/lib32/libn10.a(nnfgt.o)
nnflgapc $IAS_ORACLE_HOME/lib32/libnl10.a(nlpa.o)
nnftboot $IAS_ORACLE_HOME/lib32/libn10.a(nnfgt.o)
nnflgav $IAS_ORACLE_HOME/lib32/libnl10.a(nlol.o)
nnflfrm $IAS_ORACLE_HOME/lib32/libnl10.a(nlol.o)
nnflrne $IAS_ORACLE_HOME/lib32/libnl10.a(nlol.o)
ntusini $IAS_ORACLE_HOME/lib32/libn10.a(ntcontab.o)
ntpini $IAS_ORACLE_HOME/lib32/libn10.a(ntcontab.o)
nttini $IAS_ORACLE_HOME/lib32/libn10.a(ntcontab.o)
ntzini $IAS_ORACLE_HOME/lib32/libn10.a(ntcontab.o)
ld: fatal: Symbol referencing errors. No output written to $IAS_ORACLE_HOME/lib32/

We went through release notes for 12.1.1 present in Metalink note 798258.1 again and
unzipped the Rapidwiz patch 8626041 in stage and reinstalled, but we still faced the same issue.

One of the metalink notes mentioned recreating softlinks, so I checked the soft links and found that Oracle stage had hardcoded softlinks pointing to a mount name /d4/R12/ab/apps/R1211XB9 most probably on Oracle's test servers.

$ ls -ltr |grep d4
lrwxrwxrwx 1 applmgr dba 56 Sep 29 16:58 ldflags -> /d4/R12/ab/apps /R1211XB9/apps/tech_st/10.1.3/lib/ldflags
lrwxrwxrwx 1 applmgr dba 66 Sep 29 16:59 -> /d4/R12/ab/a pps/R1211XB9/apps/tech_st/10.1.3/lib32/

$ ls -ltr |grep d4
lrwxrwxrwx 1 applmgr dba 63 Sep 29 16:58 -> /d4/R12/ab/apps/R1211XB9/apps/tech_st/10.1.3/lib32/
lrwxrwxrwx 1 applmgr dba 63 Sep 29 16:58 -> /d4/R12/ab/apps/R1211XB9/apps/tech_st/10.1.3/lib32/
lrwxrwxrwx 1 applmgr dba 62 Sep 29 16:58 -> /d4/R12/ab/apps/R1211XB9/apps/tech_st/10.1.3/lib32/
lrwxrwxrwx 1 applmgr dba 62 Sep 29 16:58 -> /d4/R12/ab/apps/R1211XB9/apps/tech_st/10.1.3/lib32/
lrwxrwxrwx 1 applmgr dba 62 Sep 29 16:59 libnavhoa.a -> /d4/R12/ab/apps/R1211XB9/apps/tech_st/10.1.3/lib32/libnavhoa.a
applmgr@tsgsd2106 $ pwd

Once we removed these soft links and pointed them to the existing mounts, we were able to run relink all on 10.1.2 and 10.1.3 homes.

Apache started without issues after we did relink all on 10.1.3 IAS_ORACLE_HOME.

Monday, September 21, 2009

unable to get pty!

Recently on a Solaris 8 box when I executed this command, I go the error unable to get pty

$ /usr/dt/bin/dtterm &
[1] 7507
$ grantpt: Error 0
Name: dtTerm
Class: DtTerm
unable to get pty

A google search returned this link from

unable to get pty!

When trying to open a Terminal window (dtterm) in CDE, a pop-up window appears stating, Unable to get pty!

dtterm is not able to open /dev/pts/int (where int is an integer). The user cannot open this file because grantpt(3C) failed to change the permissions on the file. grantpt(3C) failed because the binary /usr/lib/pt_chmod is not setuid root. The permissions on /usr/lib/pt_chmod must be 4111.

To restore the correct permissions to pt_chmod, use the following command (as root):

# chmod 4111 /usr/lib/pt_chmod

So I logged in as root and executed the above command.

Issue was resolved.

Monday, September 14, 2009

You are not authorized to access this site.

On accessing Extranet URL from Internet, we got this message:

Access Denied

You are not authorized to access this site.

The application you are attempting to access requires additional authorization. If you feel you have received this message in error, please contact your local business Help Desk.

This error is coming because we have SSO enabled our Extranet also. If the user exists in the SSO database and doesn't exist in the FND_USER table of Oracle E-Business Suite, this error would appear.

After creating the users locally in E-Business Suite, this error should disappear.

Friday, September 11, 2009

ORA-01031: insufficient privileges

Recently we implemented a third party software for Mobile users called Ventureforth Mi2k Server. After doing the install which creates a custom schema and creates packages which call Oracle API to insert, update, delete data into APPS, we got this error when they executed a test call:

ORA-01031: insufficient privileges

We had a tough time figuring out which object didn't have the grant. After a lot of trials through Toad debugging and tracing through DBMS_SYSTEM, I recalled that we could trap any error message in alert log and get more details about the error by using this command:

alter system set events '1031 trace name errorstack level 3';

Here 1031 is ORA-01031. You can put any error code in this command by removing the 0 prefix from the error code. Once you execute this command as SYS/SYSTEM, anytime ORA-1031 is issued by the database, the alert log will record this error and a trace file will be generated to give more details about the error.

Once we did this, we immediately came to know that it was failing when the API was calling UPDATE APPS.JTF_TASK_ALL_RESPONSIBILITIES which was a synonym to JTF.JTF_TASK_RESPONSIBILITIES. The custom schema had rights on JTF.JTF_TASK_RESPONSIBILITIES but not on JTF_TASK_ALL_RESPONSIBILITIES synonym. So we granted the rights:


After this the error disappeared.