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Tuesday, April 21, 2009

hs_err_pid.log file on desktop

After booting up my laptop today, I found 3 files on my desktop:

hs_err_pid2568.log
hs_err_pid4416.log
hs_err_pid6092.log

All 3 of them had contents similar to this:

An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION occurred at PC=0x6D20573D
Function name=Java_sun_awt_windows_DrawGlyphVectorGDI_drawGlyphVectorGDI
Library=C:\Program Files\Oracle\JInitiator 1.3.1.29\bin\fontmanager.dll

Current Java thread:
at sun.awt.font.NativeFontWrapper.getFontMetrics(Native Method)
at sun.awt.font.FontDesignMetrics.initMatrixAndMetrics(Unknown Source)
at sun.awt.font.FontDesignMetrics.(Unknown Source)
at sun.awt.font.FontDesignMetrics.(Unknown Source)
at sun.awt.SunToolkit.getFontMetrics(Unknown Source)
at sun.awt.windows.WToolkit.getFontMetrics(Unknown Source)
at java.awt.Component.getFontMetrics(Unknown Source)
at javax.swing.text.PlainView.calculateLongestLine(Unknown Source)
at javax.swing.text.PlainView.updateMetrics(Unknown Source)
at javax.swing.text.PlainView.updateDamage(Unknown Source)
at javax.swing.text.PlainView.insertUpdate(Unknown Source)
at javax.swing.plaf.basic.BasicTextUI$RootView.insertUpdate(Unknown Source)
at javax.swing.plaf.basic.BasicTextUI$UpdateHandler.insertUpdate(Unknown Source)
at javax.swing.text.AbstractDocument.fireInsertUpdate(Unknown Source)
at javax.swing.text.AbstractDocument.insertString(Unknown Source)
at javax.swing.JTextArea.append(Unknown Source)
at sun.plugin.ConsoleWindow$19.run(Unknown Source)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)

Dynamic libraries:
0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\iexplore.exe
0x7C900000 - 0x7C9AF000 C:\WINDOWS\system32\ntdll.dll
0x7C800000 - 0x7C8F6000 C:\WINDOWS\system32\kernel32.dll
0x77C10000 - 0x77C68000 C:\WINDOWS\system32\msvcrt.dll
0x7E410000 - 0x7E4A1000 C:\WINDOWS\system32\USER32.dll
0x77F10000 - 0x77F59000 C:\WINDOWS\system32\GDI32.dll
0x77F60000 - 0x77FD6000 C:\WINDOWS\system32\SHLWAPI.dll
0x77DD0000 - 0x77E6B000 C:\WINDOWS\system32\ADVAPI32.dll
0x77E70000 - 0x77F02000 C:\WINDOWS\system32\RPCRT4.dll
0x77FE0000 - 0x77FF1000 C:\WINDOWS\system32\Secur32.dll
0x7E290000 - 0x7E401000 C:\WINDOWS\system32\SHDOCVW.dll
0x77A80000 - 0x77B15000 C:\WINDOWS\system32\CRYPT32.dll
0x77B20000 - 0x77B32000 C:\WINDOWS\system32\MSASN1.dll
0x754D0000 - 0x75550000 C:\WINDOWS\system32\CRYPTUI.dll
0x5B860000 - 0x5B8B5000 C:\WINDOWS\system32\NETAPI32.dll
0x77120000 - 0x771AB000 C:\WINDOWS\system32\OLEAUT32.dll
0x774E0000 - 0x7761D000 C:\WINDOWS\system32\ole32.dll
0x77C00000 - 0x77C08000 C:\WINDOWS\system32\VERSION.dll
0x771B0000 - 0x7725A000 C:\WINDOWS\system32\WININET.dll
0x76C30000 - 0x76C5E000 C:\WINDOWS\system32\WINTRUST.dll
0x76C90000 - 0x76CB8000 C:\WINDOWS\system32\IMAGEHLP.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll
0x773D0000 - 0x774D3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll
0x7C9C0000 - 0x7D1D7000 C:\WINDOWS\system32\SHELL32.dll
0x5D090000 - 0x5D12A000 C:\WINDOWS\system32\comctl32.dll
0x5AD70000 - 0x5ADA8000 C:\WINDOWS\system32\uxtheme.dll
0x75F80000 - 0x7607D000 C:\WINDOWS\system32\BROWSEUI.dll
0x71600000 - 0x71612000 C:\WINDOWS\system32\browselc.dll
0x77B40000 - 0x77B62000 C:\WINDOWS\system32\appHelp.dll
0x76FD0000 - 0x7704F000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll
0x7E1E0000 - 0x7E282000 C:\WINDOWS\system32\urlmon.dll
0x77A20000 - 0x77A74000 C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661D000 C:\WINDOWS\System32\CSCDLL.dll
0x77920000 - 0x77A13000 C:\WINDOWS\system32\SETUPAPI.dll
0x10000000 - 0x1000D000 C:\WINDOWS\system32\SCTOOL~1.DLL
0x73DD0000 - 0x73ECE000 C:\WINDOWS\system32\MFC42.DLL
0x00F40000 - 0x00F50000 C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
0x78130000 - 0x781CB000 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\MSVCR80.dll
0x60000000 - 0x6004A000 C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
0x763B0000 - 0x763F9000 C:\WINDOWS\system32\comdlg32.dll
0x4EC50000 - 0x4EDF6000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.5581_x-ww_dfbc4fc4\gdiplus.dll
0x7C3A0000 - 0x7C41B000 C:\WINDOWS\system32\MSVCP71.dll
0x7C340000 - 0x7C396000 C:\WINDOWS\system32\MSVCR71.dll
0x6D440000 - 0x6D44C000 C:\Program Files\Java\jre6\bin\jp2ssv.dll
0x6DAB0000 - 0x6DAC2000 C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
0x71AB0000 - 0x71AC7000 C:\WINDOWS\system32\WS2_32.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\system32\WS2HELP.dll
0x71A50000 - 0x71A8F000 C:\WINDOWS\system32\mswsock.dll
0x662B0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll
0x7E720000 - 0x7E7D0000 C:\WINDOWS\system32\SXS.DLL
0x71800000 - 0x71888000 C:\WINDOWS\system32\shdoclc.dll
0x010B0000 - 0x01375000 C:\WINDOWS\system32\xpsp2res.dll
0x75CF0000 - 0x75D81000 C:\WINDOWS\system32\mlang.dll
0x71AD0000 - 0x71AD9000 C:\WINDOWS\system32\wsock32.dll
0x76EE0000 - 0x76F1C000 C:\WINDOWS\system32\RASAPI32.DLL
0x76E90000 - 0x76EA2000 C:\WINDOWS\system32\rasman.dll
0x76EB0000 - 0x76EDF000 C:\WINDOWS\system32\TAPI32.dll
0x76E80000 - 0x76E8E000 C:\WINDOWS\system32\rtutils.dll
0x76B40000 - 0x76B6D000 C:\WINDOWS\system32\WINMM.dll
0x77C70000 - 0x77C94000 C:\WINDOWS\system32\msv1_0.dll
0x76D60000 - 0x76D79000 C:\WINDOWS\system32\iphlpapi.dll
0x722B0000 - 0x722B5000 C:\WINDOWS\system32\sensapi.dll
0x769C0000 - 0x76A74000 C:\WINDOWS\system32\USERENV.dll
0x7D1E0000 - 0x7D49C000 C:\WINDOWS\system32\msi.dll
0x7DC30000 - 0x7DF23000 C:\WINDOWS\system32\Mshtml.dll
0x746C0000 - 0x746E7000 C:\WINDOWS\system32\msls31.dll
0x76BF0000 - 0x76BFB000 C:\WINDOWS\system32\PSAPI.DLL
0x746F0000 - 0x7471A000 C:\WINDOWS\system32\msimtf.dll
0x74720000 - 0x7476C000 C:\WINDOWS\system32\MSCTF.dll
0x76390000 - 0x763AD000 C:\WINDOWS\system32\IMM32.DLL
0x325C0000 - 0x325D2000 C:\Program Files\Microsoft Office\OFFICE11\msohev.dll
0x75C50000 - 0x75CCD000 C:\WINDOWS\system32\jscript.dll
0x02390000 - 0x02742000 C:\WINDOWS\system32\Macromed\flash\flash.ocx
0x72D20000 - 0x72D29000 C:\WINDOWS\system32\wdmaud.drv
0x72D10000 - 0x72D18000 C:\WINDOWS\system32\msacm32.drv
0x77BE0000 - 0x77BF5000 C:\WINDOWS\system32\MSACM32.dll
0x77BD0000 - 0x77BD7000 C:\WINDOWS\system32\midimap.dll
0x3FB90000 - 0x3FCDA000 C:\WINDOWS\system32\msxml6.dll
0x71B20000 - 0x71B32000 C:\WINDOWS\system32\MPR.dll
0x75F60000 - 0x75F67000 C:\WINDOWS\System32\drprov.dll
0x71C10000 - 0x71C1E000 C:\WINDOWS\System32\ntlanman.dll
0x71CD0000 - 0x71CE7000 C:\WINDOWS\System32\NETUI0.dll
0x71C90000 - 0x71CD0000 C:\WINDOWS\System32\NETUI1.dll
0x71C80000 - 0x71C87000 C:\WINDOWS\System32\NETRAP.dll
0x71BF0000 - 0x71C03000 C:\WINDOWS\System32\SAMLIB.dll
0x75F70000 - 0x75F7A000 C:\WINDOWS\System32\davclnt.dll
0x04420000 - 0x0442D000 C:\WINDOWS\system32\nfsnp.dll
0x04430000 - 0x04445000 C:\WINDOWS\system32\nfsccfg.dll
0x73BA0000 - 0x73BB3000 C:\WINDOWS\system32\sti.dll
0x74AE0000 - 0x74AE7000 C:\WINDOWS\system32\CFGMGR32.dll
0x66880000 - 0x6688C000 C:\WINDOWS\system32\ImgUtil.dll
0x5E310000 - 0x5E31C000 C:\WINDOWS\system32\pngfilt.dll
0x767F0000 - 0x76817000 C:\WINDOWS\system32\schannel.dll
0x6D430000 - 0x6D43A000 C:\WINDOWS\system32\ddrawex.dll
0x73760000 - 0x737AB000 C:\WINDOWS\system32\DDRAW.dll
0x73BC0000 - 0x73BC6000 C:\WINDOWS\system32\DCIMAN32.dll
0x6BDD0000 - 0x6BE06000 C:\WINDOWS\system32\dxtrans.dll
0x76B20000 - 0x76B31000 C:\WINDOWS\system32\ATL.DLL
0x6BE10000 - 0x6BE6A000 C:\WINDOWS\system32\dxtmsft.dll
0x76200000 - 0x76271000 C:\WINDOWS\system32\mshtmled.dll
0x66E50000 - 0x66E90000 C:\WINDOWS\system32\iepeers.dll
0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
0x71D40000 - 0x71D5B000 C:\WINDOWS\system32\Actxprxy.dll
0x6CC60000 - 0x6CC68000 C:\WINDOWS\system32\dispex.dll
0x6D350000 - 0x6D35D000 C:\Program Files\Oracle\JInitiator 1.3.1.29\bin\npjinit13129.dll
0x6D130000 - 0x6D15B000 C:\Program Files\Oracle\JInitiator 1.3.1.29\bin\beans.ocx
0x76F20000 - 0x76F47000 C:\WINDOWS\system32\DNSAPI.dll
0x76FB0000 - 0x76FB8000 C:\WINDOWS\System32\winrnr.dll
0x16080000 - 0x160A5000 C:\Program Files\Bonjour\mdnsNSP.dll
0x6D300000 - 0x6D316000 C:\Program Files\Oracle\JInitiator 1.3.1.29\bin\jpishare.dll
0x04D00000 - 0x04DDC000 C:\PROGRA~1\Oracle\JINITI~1.29\bin\hotspot\jvm.dll
0x6D220000 - 0x6D227000 C:\PROGRA~1\Oracle\JINITI~1.29\bin\hpi.dll
0x6D380000 - 0x6D38D000 C:\PROGRA~1\Oracle\JINITI~1.29\bin\verify.dll
0x6D250000 - 0x6D268000 C:\PROGRA~1\Oracle\JINITI~1.29\bin\java.dll
0x6D390000 - 0x6D39D000 C:\PROGRA~1\Oracle\JINITI~1.29\bin\zip.dll
0x6D020000 - 0x6D12B000 C:\Program Files\Oracle\JInitiator 1.3.1.29\bin\awt.dll
0x6D1E0000 - 0x6D21C000 C:\Program Files\Oracle\JInitiator 1.3.1.29\bin\fontmanager.dll
0x5ED00000 - 0x5EDCC000 C:\WINDOWS\system32\OPENGL32.dll
0x68B20000 - 0x68B40000 C:\WINDOWS\system32\GLU32.dll
0x0F910000 - 0x0FB59000 C:\WINDOWS\system32\ig4icd32.dll
0x59A60000 - 0x59B01000 C:\WINDOWS\system32\DBGHELP.dll

Local Time = Thu Apr 16 10:59:33 2009
Elapsed Time = 0
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Client VM (1.3.1_20-b03 mixed mode)
#

Metalink Note 797535.1 describes the same problem and says this:

Tabbed Browsing was introduced in IE7. Jinitiator has a problem with this configuration. The forms applet needs to be in it’s own browser. Our application cannot run in one browser with multiple tabs.

Please set your tabbed browsing settings so that pop-ups open in a new window. Please see attachment for seetings.

However I am not using IE7, but IE6. So what could be the cause ?

Metalink Note 259436.1 also describes same issue and this time even the Jinitiator version matches. However I have only one video card and not two, as stated in the note.

I'll update this post, when I learn more.

2 comments:

silvan baker said...

i keep getting these as well, fatal crash in java, hs_err_pid

kobusz said...

I have got it too.
I use IE9
I did delete all Java programs via configuration. Installed Java. Wasn't helpfull.